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It is an administrative care that requires knowledge, it is the care of the server infrastructure and entrusting tasks related to the maintenance and management of the client's servers, which is located in any location. Due to the need for constant care, it is sometimes more profitable to hire an external company that has the appropriate knowledge and qualifications to be able to provide the company not only with remote support in server management (such as creating new network shares) or the configuration of a newly attached device that needs to be operate in our network under certain conditions, but also support when one of these devices stops working and it is necessary to visit an experienced service technician to restore the device to proper operation as soon as possible.
The administrator takes care of the uninterrupted operation of the servers and constantly informs the client what is happening with the servers and reacts to any failures.
Discussing the client's safety expectations to prepare change guidelines for the client
Scope of server management
The scope of administrative care
Providing the specialist with administrative access
After giving us administrative access, we become responsible for your network and servers. However, it is an action that is executed (or taken) at the very end. Before we proceed, we conduct a special security audit, along with obtaining information from the client, what he would like to change or what we should pay special attention to, thanks to which we will be able to prepare a report on the changes to the network infrastructure or software. The next step is to agree on the scope of server management, and such information (maybe not information, but some rules / rules) such as the response time we have to remove a defect, assign a service technician to a given customer and finally take care of us. We strive to ensure that our clients can focus on running their business without worrying about their infrastructure - we will do the rest.
This is a great way to increase server performance and efficiency
No additional costs - allows the company to focus on the company's goals.
It allows you to find bugs and get rid of them
Efficiency - quick response to failures - no portal paralysis
Availability - 24/7 server monitoring
Experience and Specialization